nQueue’s Unique Technology Transforms the User Experience

By deploying nQueue’s Cost Recovery solutions, you gain access to our exclusive “Adaptive Intelligence” technology. Adaptive Intelligence simplifies the user experience by anticipating the user’s needs and minimizing the work necessary to accomplish them.

Adaptive Intelligence uses a unique algorithm to:

  • Automatically push best match information to the top of the screen

  • Instantly provide users with the correct client/matter information

  • Predict how the user will use the software

  • Intelligently show the right options

  • Allow the user to move to the right field, area or screen without a click

  • Enable fewer keystrokes and less effort

  • Produce more work in less time

Improve profitability firm-wide with nQueue’s Cost Recovery solution.

nQueue’s Cost Recovery Products include:

Enterprise Platform

The Enterprise Platform is the “engine” behind all nQueue’s Cost Recovery products. Captured data is routed through the Enterprise Platform for cost recovery and reporting. To improve your workflows and financial management, the Enterprise Platform integrates with all leading document management systems and time-and-billing systems. You can also customize the Enterprise Platform by user, language, preferences and access rights that follow each user from device to device.

Cost Recovery Print Manager

Your law firm can capture all data related to its printing with the highly-configurable Cost Recovery Print Manager. At many firms, more than half the hard copy production is from print. So, it’s critical that your firm capture printing data around to better recover, control and manage those costs.

Cost Recovery Phone Manager

With the Phone Manager product, your law firm can capture user, client and matter information for every call-in order. As a result, you’re able to recover those costs and better control costs firm-wide.

Cost Recovery Copy Billing

Copy based recovering is still today the single largest income generator for a law firm due to the nature of legislation and practise management requirements when litigating or for commercial based requirements. This automated copy capture solution counts every single page copied and transfers accurate billing to the practise management software.

Cost Recovery Scan Billing 

Scan billing has become a widely acceptable practise and is also legislated to allow for professionals to recover their costs associated with scanning which is largely under estimated, be it in time based or disbursement based format.  There has been a huge increase in value created from scan based billing to due to the time saving of 1) improved billing 2) improved workflow of information 3) automated storing of documents in various locations whether its into document management systems, network locations or Sharepoint.

Cost Recovery eMail Billing

The purpose of the eMail Billing feature is to fully automated eMail billing for Incoming and Outgoing eMails.  This feature is designed to assist the user to track all billable emails, thus improving on project based billing and a fully automating the process of fee or disbursement based billing making sure the business is more compliant, accountable and maintaining good governance and business practise. 

Cost Recovery Print AnyWhere

Cost Recovery Print AnyWhere is the foundation for a secure print process which protects your data and reduces your firm’s vulnerability to lost, misplaced or stolen output, by disassociating the sending of a print job from the releasing of it at the device. Jobs sent from the user’s desktop do not print until the user arrives at any device and authenticates him or herself. With Print AnyWhere your printed documents never sit unsecured.

Cost Recovery Expense Manager

By automating the import of vendor data, the Expense Manager product lets you easily and automatically capture all expense information. It tracks internal costs, reduces manual effort, eliminates human error, tracks expenses and facilitates billing back to clients for costs and expenses.

Cost Recovery Tablet

The Tablet product gives you the full power of Cost Recovery with a simple-to-use interface. It’s built on “third-generation” Tablet PC architecture and is fully customizable. You have a choice of soft or physical keyboards, support for multiple languages, options for mounting and can connect to several devices. The Tablet Cost Recovery product lets you streamline data input to speed operations and increase accurate data capture.

Cost Recovery Embedded for Canon

Embedded for Canon is state-of-the-art Cost Recovery software that installs directly into a Canon ImageRUNNER™ device. Law firms can maximize cost recovery, cost management and cost control without any additional hardware. Embedded for Canon features a user-friendly interface with all operations taking place right on the ImageRUNNER panel.

Cost Recovery Embedded for Konica Minolta

Embedded for Konica Minolta is state-of-the-art Cost Recovery software that installs directly into a Konica Minolta device. Law firms can maximize cost recovery, cost management and cost control without any additional hardware. Embedded for Konica Minolta features a user-friendly interface with all operations taking place right on the device’s panel.

Cost Recovery Embedded for Lexmark

Embedded for Lexmark is state-of-the-art Cost Recovery software that installs directly into a Lexmark Copier/MFD. Law firms can maximize cost recovery, cost management and cost control without any additional hardware. Embedded for Lexmark features a user-friendly interface with all operations taking place right on the MFD panel.

Cost Recovery Embedded for Ricoh

Embedded for Ricoh is state-of-the-art Cost Recovery software that installs directly into a Ricoh copier/MFP. Law firms can maximize cost recovery, cost management and cost control without any additional hardware. Embedded for Ricoh features a user-friendly interface with all operations taking place right on the MFP panel.

Cost Recovery Embedded for Xerox

Embedded for Xerox is state-of-the-art Cost Recovery software that installs directly into a Xerox Copier/MFD. Law firms can maximize cost recovery, cost management and cost control without any additional hardware. Embedded for Xerox features a user-friendly interface with all operations taking place right on the MFD panel.